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Business Profile

Private Schools

L.E.A.D. Academy Classical School.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:04/30/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am the grandmother (Monica ******** of a handicap child with epilepsy and I had spoke to the staff member Ms ***** at L.E.A.D. Academy in Pace Florida phone *********** fax 850******** in regards of the school not having a nurse on staff and the fact that my grandson doctors were in Pensacola Florida and they would have to relocate to attend school. After finding out that they don't have a certified nurse on staff to release medication to my grandson so my Leshaunta ***** daughter relocating with a job to Pace Florida was impossible. So we emailed the school and called and asked for my money back which was $526.00 they're refusing to give this money back and only give it back is through sickness death are relocation for the military. I want my money returned immediately. I'm asking you to hold this school accountable and make them release all my money back on my debit card because this is a scheme there doing and have been doing all for years. And school choice and other agencies have been letting these people get away with it you should read the reviews online about this school and they should be held accountable with a serious investigation going on ASAP immediately with LEAD Academy **** Chumckla Hwy Pace Florida 32571 on behalf of my grandson named Kayden Davis (Epilepsy) and his other siblings that were listed Jeremiah Davis ,Aaliyah Davis. This school was insufficient for my grandson and grandchildren care due to a medical deficiency to attend and they need to return money back immediately and I want to investigate open. Please be advised I have sent you the attachments that was sent by Lee's Academy finance department the email to my daughter regarding on returning the money and the situations in my receipts please return a call and update on this matter thank you.

L.E.A.D. Academy Classical School. is NOT a BBB Accredited Business.

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