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Business Profile

Gunsmiths

JCS Weapon Designs LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gunsmiths.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/10/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On January 26th 2023 I placed an order for a flush cut deep violet glock 19 barrel and paid $205.99. I received an email confirmation with the order number, 2318 but no information regarding estimated delivery or anything. Its been almost 2 weeks and I've sent many emails out regarding the status of my order and haven't received anything in return.

  • Initial Complaint

    Date:02/01/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My and my husband **** ******, went to this Gun shop to buy a gun but they offer a layaway my husband put a gun on layaway but we went back like days later because we didn’t like the gun, the owner Duane s****, changed the gun for a G43X, my husband gave him 300 and something, few days later in November I went and gave him 100 more, we have 200 left to pay, he told us there were no timeline to pay the gun, we went on vacation in December came back in January, we went to store, called, sent emails, but no response, he announce on ******** that the store were closed but not the business. Only by appointment and they were gonna call all the customer to pick up their orders. But he never called us, we are the ones looking for him. People have been telling us through nextdoor app. That they did it to many customers. But they still selling and engraving. I just need or my gun or my money.

JCS Weapon Designs LLC is NOT a BBB Accredited Business.

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