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Business Profile

Nursing School

Jay College of Health Sciences, Inc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/11/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I completed a nursing program with the college and have yet to receive my transcripts. I did a transcript request through the ** **** of ********* and they could not do anything as the school is under investigation via the **** The *** refuses to give me any information regarding the status of the investigation and I can only make a claim with them. They will not answer the phone or text/call me back via cell phone.

  • Initial Complaint

    Date:05/17/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    To whom it may concern, I started attending Jay college branch in Maryland on 2019. Months before Covid in 2021 the school close branch in Maryland and continue with the main school in Florida I had travel to Florida by request of school to complete clinicals and have all my Information records, fingerprinting, transcripts up to date. I had finish my last course required by the school Med Surg 3 paid the total school fees. I have called the school in several occasions and no one answers the phone ************ or replies back to me. I was told the school will be closing in June 2023. The last time I heard from the school they had mention we needed to complete another clinical. The school representative named Chemezi had told me to wait for the date of clinical to travel to Florida after that I have not heard from the school. I am getting the silent treatment. My complain is why I haven't heard from the school, why are they not reaching to me. All I want is to complete my requirements and get my Transcript and move on. If they can provide this for me I want my full reimbursement.

Jay College of Health Sciences, Inc. is NOT a BBB Accredited Business.

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