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Business Profile

Packing Service

Qwik Pack & Ship

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Packing Service.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:08/26/2022

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Monday afternoon I was feeling dizzy so I had my roommate take me to Walgreens and then that packing place. I have a very expensive pair of sunglasses. I am on ssi so I saved my money and got these 2 years ago. When I went to the shipping place I removed my glasses and walked out without them. I did not go anywhere. I kept looking for my glasses. So I called the store on Wednesday and the girl that answered me said.....um....yes...a reading pair....oh yeah a pair of sunglasses. I went up their right away and I was approached by a big burley guy as I was talking to the girl. Opened a draw and said we don't have them. I said we'll the girl said you...he talked over me confirming NO SUNGLASSES. I know where they were left and the girl on the phone said there were some in there. Now I don't want this to go foward if it's gonna disturb my entrance in there. I use them alot and have never seen this man. I bought my glasses at Loggerheads for 240.00. I really want my glasses back but if that can't happen I want the money to go get another pair. Again I use them alot and I need reassurance they cannot tell me I can't come back in. Thank you **************

    Business Response

    Date: 09/16/2022

    Consumer Response /* (2000, 6, 2022/09/02) */ ***Document Attached*** I had to mail something the following Monday. There is an intelligent and helpful guy there alone. I explained my story and as he was opening draws he found at least 10 pairs of sunglasses. I always like him to help me because he is super sweet. Yes there were a number of glasses there but looked used. Mine were well kept.

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