We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Computer Software Developers

MVP.dev

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Software Developers.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:09/20/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Initial transaction with this company was on 12/26/21 with initial payment of half sent through check to MVP. The apps build is sub-standard due to the lack of using reusable components and workflows for key UI elements and workflows. For example even though the Super Admin and Admin pages have similar UI elements (e.g Schedule tab, *************** tab, etc) they are duplicated on the different pages instead of creating a single component and re-using it on the different pages. This has resulted in some consistency issues within the app. An evidence of this is the fact the Create Shift popup in the Super Admin portal is mistakenly missing the Clinician input while the Create Shift popup in the same Super admin portal but on the Shift Schedule tab has the Clinician input. Also many pages accumulate errors in the browser console from custom code and plugins. Previous functionality has not been properly deprecated as the app has evolved as evident from many unused and test pages inside the app. Involves checking for potential vulnerabilities or risks in the application. Security is poor. Data privacy was not set up. Work flow and Data API's are exposed. Database Involves evaluating the database structure, privacy rules, option sets, linkages, so that they correctly respond to the needs of the application and allow for its future scalability Poor/Average Privacy rules are virtually non-existent; for the 2 data types that have privacy rules some overlap Option set naming convention is inconsistent Data relations seem rational Fields have the same name within the same data type

  • Initial Complaint

    Date:08/01/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Started the project with this company in Oct 2022. Over a grueling 12 weeks they failed to deliver a functional and working app.Had to have multiple meetings a week, designer was good at copying but not particularly good at coming up with a concept. Developer could not finish features, changed up features without telling me and created an unfinished app with tons of issues.They promised in Feb 2023 to return 60% of my money and complete the app. The company failed again. They were suppose to create new designs and fix the old code and backend to make it work. Instead they redid the backend without telling me create massive delays. After failing to deliver in April 2023 the HR Directory promised to provide additional compensation. They pushed the timeline of the project to July 2023. When I brought this up to them and their failure to properly add the mobile design they made excuses. Stop working on the project. In June they create a gmail and Bubble.io using my personal details and transferred the unfinished and broken app to that account.The company never return any of my money, or gave me any working product or designs. The company a scam and a does fraudulent things. Don't trust the owner or HR Directory.

MVP.dev is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.