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Business Profile

Pharmacy

Allmed Rx Specialty Pharmacy

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/07/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We used this pharmacy last year only once for eye drops through *************** at ********************* in *********. OUT OF NOWHERE I WAS FRAUDULENTLY CHARGED on my **** $184.65 on 4/1723 & $304.65 on 4/20/23 for nothing. After many calls and promises i was repeatedly assured by ******************************* that the money would be credited 4/26/23. I have called every day, he even promised a check was in the mail and give me a check number of ****** a week ago. Endless promises and never an apology, still no credit as of 5/3/23. I called him back on 5/1/23 and verified his identity as ******************************* and I put him on notice I would report him to my Attornt General as well as the **** of health. He hung up the phone abruptly. One minute later he called me back cursing and yelling and threatening me with physical violence. This was completely uncalled for as I never raised my voice to him and was completely polite and professional. As a retired law enforcement officer I know many times these types disputes are considered civil in nature. However, I believe this particular pharmacy may be routinely making fraudulent charges on others in hopes that they are oblivious to the charges. I noted several people online complaining of the same fraud by these people.

  • Initial Complaint

    Date:02/27/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I canceled my once a month allergy drops and stopped authorizations of further payments in Jan due to loss of job/income. the owner agreed and the next day called me to authorized payment, I told him we canceled yesterday he said yes you were right. the following month on Feb 18th my card was charged for the medication, I called and complained he said he would refund my money which he did not. then twice in that month again on feb 21st my card was charged again leaving my balance extremely low, I called and made a complaint he was able to refund that one payment but did not refund the previous 2/18 payment. he stated I'm calling his business to much and bothering him he has alot of work to do and he is not tefunding me and hung up the phone.

Allmed Rx Specialty Pharmacy is NOT a BBB Accredited Business.

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