Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Computer Consultants

High Tech Solutions LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Consultants.

Complaints

This profile includes complaints for High Tech Solutions LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

High Tech Solutions LLC has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • High Tech Solutions LLC

      60 Cypress Point Pkwy STE D204 Palm Coast, FL 32164

    • High Tech Solutions LLC

      160 Cypress Point Pkwy Palm Coast, FL 32164-8433

    • High Tech Solutions LLC

      2323 N State St Unit 60 Bunnell, FL 32110-3401

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:01/21/2025

      Type:Billing Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My laptop was dropped off to ***** ***** to originally replace the damaged screen. The screen was replaced, however, the lighting of the screen was not fixed. ***** was to order a motherboard to be replaced. ***** advised that he was having issues with his LLC's bank. Therefore, for documentation purposes, no additional payment was rendered. After while, I would just obtain excuse after excuse as to why he could not take credit/debit card payments so that the payment can properly be documented on both ends. I have been trying to contact ***** over a year to retrieve my laptop. He advised that his equipment was placed in storage in which he was unable to access due to not having the money to pay the storage rental premium. I have not heard back from ***** for approx 1 year. I have left numerous voice messages & texts. I just want my personal laptop back.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.