We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Gun Safety

Take Aim Guns & Safes

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gun Safety.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:02/12/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I bought a revolver from this dishonest business but they never shipped it. I never received it. They told me they shipped WITHOUT proof of signature. Pathetic, dishonest, unprofessional and rude.

  • Initial Complaint

    Date:07/10/2023

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
     
    Complaint: 20292134

    I am rejecting this response because: I do not want verbal discussion about this issue because it will not be recorded and suspect there will be disagreement about what was said and what is meant. I have sent several emails to which Company did not respond which then gave me no choice but to spend money and time sending a registered  letter. Each time I asked Company to email me at **************** to respond to my concerns. It was only when they got the letter that an individual called and left a voice message saying I had to come to the store and personally present my **** card to get a refund which they knew I couldnt do because I told them I was going to be out of the country. So I suspect funny business and am not willing to engage in verbal discussion that is not recorded in writing. I request again that the Company send an email detailing their issues so that they can be resolved in writing to avoid misinterpretation or misunderstanding.

    Sincerely,

    *********************they were paid for the product they did not deliver.

    Business Response

    Date: 08/01/2023

    **** has called you several times to handle this and gets voicemail, but you never return the calls. He needs some additional information to process the refund. ****************** at ********** and this simple matter can be remedied.

    Business Response

    Date: 08/01/2023

    That was a puzzling response. We have strict credit card security protocols that do not permit the storage of credit card information, or the transmission of customer credit card information through email, text message, or any other stored correspondence.  If the customer is unable to come in so the card can physically be swiped, or refuses to speak to us so we can get the necessary information to process a refund, I don't know how this simple problem can be resolved.

    Customer Answer

    Date: 08/03/2023

     
    Complaint: 20292134

    I am rejecting this response because:

    ?At this point it is between you and ***** We filled out the ********** form and they issued us a full refund. We suggest you contact them if you need any information. If they agree with your policy and want us to contact you please ask them to send us their instructions and we will be more than happy to assist them resolve any issues.

    Sincerely,

    *********************

Take Aim Guns & Safes is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.