We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Scooter Repair

Xtreme Max Powersports Corp

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Scooter Repair.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:11/06/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I called to get a tire put on my motorcycle that went flat due to a nail. He put a used 10 ur old tire on the bike and patched the inner tube. Never told me I needed a $29 tube. If he was going to just patch the tube could of kept my 2 yr old tire that was in better shape. Next morning rode the bike and it went flat. Took it to another motorcycle store for repair and they said they have never seen a tube patched. It's very dangerous on a motorcycle. Called and he said he didn't have a tube so he patched it. Selling a tire that is 10 yrs old is ridiculous and patching a tube that was on the curve on the tire. This could of ended tragically if it would of went flat while driving seriously injuring the driver over ***** repair work. The shop never gave me a detailed receipt showing what was done. I will be inquiring with the **************** to see if this shop has a required business license to sell used tires.

    Business Response

    Date: 11/19/2023

    Customer came to me and stated he want to replace a tire. He said used tire is ok to him. I showed him a used tire with good thread and he approved it. He never asked how old is that tire. I didnt know too. Tire dont have any defects, dry rotten spots or anything else whatsoever. He never asked me to replace the tube. I fixed the tube as I always do as a nice gesture. I did not even charged him for that. Its a common practice to fix a tube with a patch. The other mechanic that said that he never saw a patched tube before is either unexperienced mechanic or just want to sell him a new tube ( I believe in second). Also customer tried to extort money from me for a light he broke and tried to blame it on me. Btw according to BBB rules BBB doesnt resolve issues with professional procedures which is exactly this one. If my repair fails I always offer to my customers to fix it free of charge. This customer did not gave me a chance to resolve the issue. He found inexperienced unprofessional mechanic instead who just wanted to sell him new parts.

Xtreme Max Powersports Corp is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.