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Fat and Weird Cookie Company

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Carol C

    Date: 09/19/2024

    While the cookie is good; their customer service is non-existent. I pity the person who has issues with an order, because they really do not care about you. Up until today, I frequently ordered from them. When I received the shipping information on my last order, I noticed it is not what I ordered. When I presented my confirmation receipt to the company (btw, I ordered from their website through a Facebook link), I was told that is not what is not the website today and I was given a link. It appears the 4-pack was changed from what I ordered and that is all I received from the company. So, I am getting cookies I did not want, but they don't care. BTW. they never offer refunds even when it is their mistake. Also, do not be fooled with the free shipping promo. When you order they will be in another discount that amounts to a smaller cost savings and you don't have the option of changing it back. So, I did not get the cost savings I wanted, and it was the original reason I clicked on the deal. Like a bait and switch situation. I have reached out to customer service several times with no response from the company. Today they are losing a frequent customer, but I don't think they will care at all.

  • Alexander F

    Date: 08/01/2024

    Ordered 4 1 pound cookies and they all came damaged email company no response they packed the items poorly and on top of that they don't care about there part.

Fat and Weird Cookie Company is NOT a BBB Accredited Business.

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