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Business Profile

Construction Material Landfills

Sand Group USA, Inc.

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Construction Material Landfills.

Reviews

This profile includes reviews for Sand Group USA, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Sand Group USA, Inc. has 2 locations, listed below.

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    Customer Review Ratings

    3.75

    Average of 12 Customer Reviews

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    Review Details

    • Reagan W

      Date: 06/14/2023

      This company will steal and come up with receipt with out your signature and tried to steal your money. They did not deliver my rocks on the day we discussed. I even called them when I was heading to the property and they confirmed it. I drove 3 hours waited and no delivery. I tried to called back after several hours of waiting and no one will pick up the phone. I send an email and they responded with in 2 minutes that my delivery was for the following week and they made a mistake when I called them to confirm my appointment and they are going to charge me 8% if I cancel the delivery date. I told them some words that I can't say here. I also told them to cancel the order and refund my refund my money back on my card. The rep or owner on the other end continues to email me and I told him that this charge will be disputed on my Apple Credit card. He got upset and continue to send me emails that it was my fault that after they verbally confirmed that the delivery will be there. I had to tell him if you contact me again it will be harassment and the law will have to get involve. My credit card company is investigating it now.PLEASE RUN WHEN YOU SEE THIS COMPANY NAME. DO NOT GIVE THEM YOUR CREDIT CARD INFORMATION. THEY WILL STEAL FROM YOU. THEY ARE VERY DISHONEST.I hope this helps someone from not making the same mistake I did by dealing with this company.They deserve negative 100 stars.

    • Cheryl K.

      Date: 08/25/2022

      I would have given five stars if there had been better communication. The delivery ended up being three hours after the delivery window. At that point I had looked on bbb.org and saw the poor rating and got nervous. I just got my delivery, and it is exactly what I ordered, and the delivery driver couldnt have been more personable, she was great! I will definitely consider using this company again for future needs.

    Sand Group USA, Inc. is NOT a BBB Accredited Business.

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