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Business Profile

Moving Companies

Dads With Daughters Moving Florida LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving Companies.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/15/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 12/18/2023 we paid for moving services. Our contract was $33,166.17. The business processed 2 transactions duplicating a credit card charge of $9,000. The vendor confirmed duplicate charges via text messages and ensured payment was being remitted via check. After sometime the charge was disputed with the credit card company. While acknowledging the duplicate charge on 5/6/2024 we were notified that the vendor is refusing to refund the payment. We have clear communications and records indicating the value charged clearly in excess of the counteract value by $9,000.

  • Initial Complaint

    Date:11/13/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have provided the details of the problem under the "Desired Settlement" section in detail. Bottom line, after a awful moving experience during our move I called ***************************** (Owner) to share my complaints about his moving service. He told me that he would reimburse me $400 which is what I had to pay out of pocket for a second moving truck (which I had to run and go rent from **Haul during the move) due to his truck not being large enough for the move. ****** said he would reimburse me the $400 after my "$4000" check cleared. That check was paid accordance to the contract I signed for his company to move me to my new home. Items were broken, his driver smoked in the **Haul truck I rented and left his lighter in it and also left debris in the back of the **Haul truck that I rented. After all of this, I should ask for a full refund of the $4000 I paid. ****** has not returned any of my messages requesting he tell me when if he sent me the $400 check as promised. To date, after several weeks, no response and no check.

Dads With Daughters Moving Florida LLC is NOT a BBB Accredited Business.

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