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Business Profile

Tree Removal

Emerald Coast Palm Plus

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tree Removal.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/17/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Having used them for at least 6 years, they arrived Wednesday November 2, 2022 to trim the palms and cut down a small bush. David cut down my 20 ft orange tree. He then tried to cover his error by digging a hole and standing the tree up and bracing it with a board. Then he covered the stump with sand, collected their money and left. No word about the tree. I request a replacement tree and $100 for cutting and hauling debris.

Emerald Coast Palm Plus is NOT a BBB Accredited Business.

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