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Business Profile

Pet Boarding

Paws Inn Paradise, LLC

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromJill B

    Date: 05/21/2024

    1 star
    The most awful experience I have had. NEGLECT! NEGLECT! NEGLECT!! Less than an hour after I dropped my dogs off I received a call that they were being aggressive and they'd be monitored. For the next 50 hours my dogs sat in their room without a single walk or bit of attention from any staff member! THEY WEREN'T WALKED ONCE! My dogs peed all over their blankets and floor and were forced to sleep in it! The staff had NO solution to clean it for them to have a clean area to sleep in. After day 1, the ONE water bowl they provided stayed dry! You can see on the video it was dry and when I went back to pick my dogs up I saw it was dry! We live in *******, it's 90+ degrees outside! How NEGLECTFUL! It's HARD TO BELIEVE that an accredited facility wouldn't have a solution for an aggressive dog outside of PURE NEGLECT! No water! No walks! What did I pay $250+ for???? The owner says their camera system records however he cannot provide me any footage of my dogs being cared for OR aggressive!! STAY AWAY! BOARD ELSEWHERE! They DO NOT care about your animals!!!!Photo taken of my camera view on Sat! No food and no a dry water. It was 89 degrees and at least 1 is panting HOT ***!!!!

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