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Business Profile

Water Softener Supplies

Sayler's Suncoast Water

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Water Softener Supplies.

Reviews

This profile includes reviews for Sayler's Suncoast Water's headquarters and its corporate-owned locations. To view all corporate locations, see

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Sayler's Suncoast Water has 2 locations, listed below.

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    • Sayler's Suncoast Water

      3851 62nd Ave N Ste F Pinellas Park, FL 33781-6007

    • Sayler's Suncoast Water

      1499A 22nd St N Saint Petersburg, FL 33713-5629

    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • PJ H

      Date: 12/09/2024

      PJ H

      Date: 12/09/2024

      We paid over $400 to have our water softener serviced Sept 2024. They installed a new piston, seals, brine valve and bypass seal because the water was always draining non-stop. It's now a little over 2 months, and the tank is always full of water. Which means damaged piston assembly, brine line clogged, leak in seals (the work they did). I spoke with ***** today 12/9/24, she said, **** the owner would only back the work for 30 days! We would have to pay a service fee of $125 and then 30 min intervals of labor cost for the faulty work they did! ***** any company who does business this way.

      Sayler's Suncoast Water

      Date: 12/11/2024

      I am sorry that you are frustrated with our work, we do have a policy if we are called back for service for the same problem within 30 days. The time between our September service call and when you called us is almost 3 months (not 2) well outside our 30 day service return policy. It also appears that you may have a different issue as you stated the original problem was the unit was "always running non-stop"  and your new problem is "the tank is always full of water". Apparently our September service solved your original issue and now you have another problem. We always stand behind our work and if we need to return because our original service did not correct the problem we will gladly return within 30 days, most customers would know within several days if there is still a problem and a running to drain issue would obviously be apparent right away if it had not been fixed.

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