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Business Profile

Collection Attorneys

RAS LaVrar, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collection Attorneys.

Complaints

This profile includes complaints for RAS LaVrar, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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RAS LaVrar, LLC has 3 locations, listed below.

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    Customer Complaints Summary

    • 20 total complaints in the last 3 years.
    • 10 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/23/2024

      Type:Product Issues
      Status:
      Unresolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
       
      Complaint: 21753225

      I am rejecting this response because:
      I still have not received the settlement agreement form to the email I provided. I refuse to make a payment on this until I have this agreement and it has been signed by your attorneys. 
      Sincerely,

      *************************

      Business Response

      Date: 05/30/2024

      Hello,

       

      Please see attached.

       

      thank you,

      Customer Answer

      Date: 06/04/2024

       
      Complaint: 21753225

      I am rejecting this response because:

      Settlement agreement has still not been received to the email provided. Please send Settlement agreement SIGNED by lawyer through the mail to the address provided. 
      Sincerely,

      *************************

      Customer Answer

      Date: 06/13/2024

      I still have not received documents from this business with payment agreement signed by the attorneys. 

      Business Response

      Date: 05/31/2024

      Hello,

      Please see attached validation of debt that was mailed on 5/29/2024 for your review.

       

      thank you,

    • Initial Complaint

      Date:04/02/2024

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They will not provide a payoff for a debt. I need the payoff to close on a property and they are purposely withholding information from me on how to pay this debt off.

      Business Response

      Date: 04/17/2024

      Please see attached

    • Initial Complaint

      Date:03/26/2024

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company took my 82 year old mother to court for a debt that I am not sure she even holds she has dementia and non cognitive living in a nursing home. I have called and left messages stating to stop payment that they are illegally taking from a non cognitive elder. They are still drafting money out of her account. I will be going to the bar association and this is also a LLC company. I want the refunded money to her and debt taken off. They have many threats to her,harassed her verbally and took her to court where a judge honored this matter years back. This debt should have never been taken from her she legally can not make any decisions for her self and in a full time care facility

      Business Response

      Date: 04/01/2024

      Hello, 

      Please see attached response. 

      thank you

    • Initial Complaint

      Date:02/07/2024

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I do not have a debt nor do I owe one to this company or anyone else. They don't contact you about anything that pertains to what you have going on. This company has yet to resolve this matter after years of having this case. I have not received any proof from them like requested and now they're telling me that they sent the case back to the vendor. I've sent all reciepts that show I don't have a debt and have yet to get them to acknowledge the truth about this matter.

      Business Response

      Date: 02/15/2024

      Hello, 

      Please see attached response for your review.

       

      thank you,

    • Initial Complaint

      Date:08/03/2023

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      False charges, refusal to answer phone calls, or emails, criminal activity on their part.

      Business Response

      Date: 08/14/2023

      Good Day,
      This complaint alleges false charges, refusal to answer phone calls or emails and criminal activity. In response, please be advised that we have been retained on behalf of your original credit card lender, ************ N.A.to collect on the unpaid portion of your account. ******************** denies any allegations of false charges, lack of responsiveness and criminal activity.

      If you have questions we welcome you to call us at the toll-free number shown below.

      Toll Free: **************
      Office Hours: Monday Friday 8:00 AM 5:00 PM

    • Initial Complaint

      Date:03/30/2023

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Date of Transaction: 03/22/2023 Amount Paidule: $4,395.00 ************* committed to providing me with a "thank you paid settlement letter"I went to the law offices on 03/22/2023 to pay my total settlement cash.They provided me with a thank you letter imply that the funds need to be /help .As you can see below, my lender stated that would not suffice for me clearedto approve my home loan.Im in desperate need to send me an amended letter with that phrase taken off.upon clearance of the funds indicates that - clearance and the debt were paid in cash.Attached you will find the numerous emails and phone calls made to the firm; they do not want to provide me with an amended letter.I need this letter to get approval for my home loan. The firm said to wait 21 days for the creditor to report to the bureaus.I have sched to close in my house sooner, and I cannot do this without this letter.If this cannot be resolved soon, I will be forced to file a complaint with the ******* bar and contemplate punitive damages if I do not get the house due to a lack of customer service.It is one letter that would take 5 minutes to make Thank you

      Business Response

      Date: 04/04/2023

      Please see attached response letter.

    • Initial Complaint

      Date:02/09/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
       
      Complaint: 19380034

      I am rejecting this response because: I have not benefitted from this fraud account and it should be removed,deleted from my consumer report and pretrial should be dismissed.
      Sincerely,

      *************************

      Business Response

      Date: 02/21/2023

      Please see attached response. Account has been placed on hold and flagged for fraud pending further investigation by Target.

      Business Response

      Date: 02/24/2023

      The firm is not proceeding with any collection efforts until the fraud investigation has been completed by its client.

    • Initial Complaint

      Date:11/15/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
       
      Complaint: 18406573

      I am rejecting this response because: this is the first time I have received any information on this topic. I will refer this to the ** Attorney Generals Office

      Sincerely,

      ***************************hat they assert or what this is about exactly

      Business Response

      Date: 11/30/2022

      Please see attached

    • Initial Complaint

      Date:09/23/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
       
      Complaint: 18118147

      I am rejecting this response because:  I offered eight hundred.    Gentleman said he could do $1000.   I said Ill meet in the middle at $900.  I had to clear with my wife.   He was going to call back in a few hours.    He said he could now do $1800.   And that wasnt what we agreed.   I have the $900 available to pay in full.      I have email transcripts of me trying to pay in June.  Is it now October.  Why the delay on their part at my expense???   Every call is recorded.  Lets listen to the recordings.  Or maybe get Citi involved as well!

      Sincerely,

      ***************************or two minutes explaining situation. intentionally hung up on. this has been going on to long, im not discounting my debt or that covid hasn't hurt our economy as a whole. but over a year, can't find whom has my debt, then knowing for almost 5 months, and can't do anything about it has absolutely ruined my credit. please help

      Business Response

      Date: 10/07/2022

      please see attached response

    RAS LaVrar, LLC is NOT a BBB Accredited Business.

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