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Business Profile

Electronics and Technology

TGI Office Automation, LLC.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electronics and Technology.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/09/2024

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    TGI Office Automation, LLC and *******************, MD entered a contract to lease a copier for 60 months, the lease is term is about to end in May, I aked them to return the machine but wanted me to release from them a new machine, I did not like the terms so insted of ending the lease or notifying me they tried to auto renew for another 12 months, It says in the contract fine prints that if I did not notify them then the lease will auto renew, the fact is they were notified but the rep did not convey the information as he was persisten on signing a new lease. The leasing entity ******************* are not coperative and giving me a run around. It is really a bad business tactic, either you sign a new lease or we will auto renew for another year.

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