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Business Profile

Web Design

SMF Limited LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:01/07/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Description of the Complaint:I am writing to file a complaint against SMF Limited LLC, specifically against an individual named ***** Fleuimont of SMF Limited LLC. My husband and myself contracted ***** to create a website, and he was paid a specific amount ****** for his services. However, ***** failed to complete the website and has refused to refund ******, despite initially agreeing to do ******* is a timeline of events:Agreement and Payment: I paid ***** the agreed-upon amount for the development of a website. March 2024 When I followed up about the status of the project, ***** communicated that he would send my money back. He cash app by husband 200. and told me he would send my ****** back on square because that's how i paid him. Excuses and Delay: ***** claimed he had to assist his family during hurricanes, which delayed the refund. He assured me he would return my money after the hurricane situation ********* Further Communication: After the hurricanes, I continued to contact ***** to request the refund, but he stopped responding to my messages. I have made multiple attempts to reach him through text messages, but have received no response.After further investigation, I have learned that ***** has reportedly scammed other individuals as well, leading me to believe that this is a pattern of fraudulent behavior.I request that the BBB investigate this matter and assist in obtaining a refund for the money that was paid to ***** for services that were not rendered.Desired Resolution:I am seeking a full refund of ****** which includes the fees from the credit card that was paid for services not completed. I would like the BBB to assist in resolving this issue and ensuring that ***** is held accountable for his actions.Thank you for your time and attention to this matter. I look forward to your assistance in helping me resolve this situation.See Uploads of Text Message: Messages M8-M10 he stated he was sending me the funds.

SMF Limited LLC is NOT a BBB Accredited Business.

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