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Business Profile

Online Trading School

Prosperity Pub

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Trading School.

Complaints

Customer Complaints Summary

  • 6 total complaints in the last 3 years.
  • 6 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/01/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Purchased investment advisory products. Each product video contained a money back guarantee. One of the products involved purchasing weekly wrap strategy. It was advertised ( i have the video) a 70% win rate. I experienced over 6 weeks win rate to be 20%, however the big reveal was the put instrument allowed for shares to be assigned. Woke up to find my account margin call for $90,000. This level of risk was never revealed. After 6 weeks asked for pro-rata refund and was denied. This is fraudulent advertising; not revealing true risk of assigned shares that will wreck and account; and being unwilling to make immediate refund; do the right thing. Class action waiting to happen..

    Business Response

    Date: 11/20/2024

    Response to Complaint 22499365

     

    Hello ******,

     

    Thank you for your patience as we reviewed your concern. After carefully considering your experience with the Perfect Income Trader program, weve decided to proceed with a full refund of $1,297.

    We understand that this service did not meet your expectations, and we sincerely apologize for any frustration or inconvenience this may have caused. As a valued customer, your satisfaction is important to us, and we hope this resolution reflects our commitment to addressing your concerns.

    Your refund has been processed, and it may take up to *********************************************** your account. However, please note that depending on your banks processing procedures, it could take between 3 to 10 business days for the refund to fully appear.

     

    If you have any further questions or need additional assistance, please dont hesitate to reach out. Were here to help!

  • Initial Complaint

    Date:10/11/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I signed up with the ************************** to make $100 per day. Over the last two days I have lost over $2,500 from following these trades. I want a full refund of the price I paid

  • Initial Complaint

    Date:09/04/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The first week I used Lightening Trades I made money. The second week wiped out my account. The whole idea of the service is based on the premise that all stock prices go up within a week. It only takes a small move up to make a 100% profit. But it only takes a small move down to make a 100% loss. Well thats what happened to me. On two of the stocks the price went down so much that my options were assigned to shares and I had to quickly sell the stock or risk a margin call from my broker. This is not at all what I signed up for. I requested a full refund but they refused to pay. Im seeking a full refund for what I paid. $997.00

    Business Response

    Date: 09/27/2024

    Hello, 

    We apologize for any inconvenience you have experienced thus far as we strive to make a positive experience with each of our clients. 

    We have successfully processed your refund $1250 as this was the amount currently charged on your account for the Triple Threat Trader program. Please note that it may take up to ****************************************** your account. However, depending on your bank's processing procedures, it could take longer, typically between 3 to 10 business days.

    If you have any further questions or concerns, please don't hesitate to contact us. We are here to assist you.

     

    Customer Answer

    Date: 09/27/2024

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 

    Regards,

    ****** ******

     

  • Initial Complaint

    Date:09/04/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The first week I used Lightening Trades I made money. The second week wiped out my account. The whole idea of the service is based on the premise that all stock prices go up within a week. It only takes a small move up to make a 100% profit. But it only takes a small move down to make a 100% loss. Well thats what happened to me. On two of the stocks the price went down so much that my options were assigned to shares and I had to quickly sell the stock or risk a margin call from my broker. This is not at all what I signed up for. I requested a full refund but they refused to pay. Im seeking a full refund for what I paid.

  • Initial Complaint

    Date:09/03/2024

    Type:Delivery Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]


    Better Business Bureau:


    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 





    Regards,



     



     

    Business Response

    Date: 09/13/2024

    Hello, 

    We apologize for any inconvenience this may have caused as we want you to receive the best experience.

    We have successfully processed your request to unsubscribe from our marketing and promotional emails. Attached, you will find the files confirming that you have been removed from our email marketing list. Important Note: Please be aware that if you register for or join any of our new webinar sessions, there is a possibility that you may be re-added to our marketing lists.

    Additionally, since ***** ******* is associated with New Constructs, we recommend contacting them directly to ensure you are also removed from their marketing email lists. You can reach New Constructs via:



    If you have any further questions or concerns, please do not hesitate to contact us at **************************

Prosperity Pub is NOT a BBB Accredited Business.

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