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Business Profile

Marine Sales and Service

Ingman Marine

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Marine Sales and Service.

Complaints

This profile includes complaints for Ingman Marine's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Ingman Marine has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Ingman Marine

      1189 Tamiami Trl Port Charlotte, FL 33953-3809

    • Ingman Marine

      15001 Gasparilla Rd Placida, FL 33946-2616

    • Ingman Marine

      8311 N Tamiami Trl Sarasota, FL 34243-2048

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:04/30/2024

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On 3/11/2024 I gave Ingman Marine in ***********, $500.00 deposit for a boat. On 3/15/2024 we took the boat for a test drive to see if we liked it. Then on 3/18/2024 I sent ***** the sales a text saying hey we are not going to continue with the purchase. He never wrote back, I called Ingman Marine directly as he wasn't picking up my calls and he told me that I had to go in person for the return. On 3/31/2024 I went to the store and ***** told me that his returns got wasn't there that Monday he would do the return. He did a copy of my credit card. Today is 4/29/2024 and I still haven't received my return. He said the deposit was 100% refundable.

      Business Response

      Date: 04/30/2024

      Good afternoon,

      After receiving the complaint I reached out to ************. I explained that the salesman never sent his credit card info to the office which would have initiated the return of **************** refundable deposit of $500.00. When I spoke to ************** did get the card info and have already initiated the return of his deposit. I did mention to him  that he should have asked for a manager and that the salesman did drop the ball. We apologized for the inconvenience. 

    Ingman Marine is NOT a BBB Accredited Business.

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