We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Furniture Consignment

PS Just For You LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Furniture Consignment.

Complaints

This profile includes complaints for PS Just For You LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

PS Just For You LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:08/30/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On July 30 2022 at I purchased a black ************ from this establishment. My boyfriend met the delivery guys at the house while I was at work. We paid them $150 cash for the fridge AND $50 ($10 TIP) TO HAVE IT DELIVERED. Most of our interactions are on ******** messenger. Well all of the proof I need. The drop off was at 11am on July 30. By 5pm I messaged letting her know the fridge was ** humid hot. She advised me to go wait until the following day and check the fridge again. Because it worked. She said it was sitting out back. Then said in storage. I think she just scammed me. Next day rolls around and nothing. She advised me she would refund at least the $150 if it did not work. It's been a constant battle with this lady. On ****** she has similar reviews. Terrible customer service. Has sold broken/defective merchandise in the past according to a ****** review. She called me names and refused to keep her original word about the refund. I have been blocked on FB by her so I couldn't "bother" her. We had a day set around Aug 12th that we agreed on the following week. Sometimes after 3 because I needed help from my boyfriend to get it ** in the truck . She cancelled last minute. Then told me I was from h*** and she was going to ******** for a few days. 2 weeks finally she says she will cash app it to me. I responded with my cash app info and she had blocked me. I've left a ****** review. A face book review. I've called the store. Where she screamed at me and told me she tried to give me my money back but in fact she didn't. She has caused me to suffer. $200 for nothing. I still don't have a fridge because I work part time. I can't afford it. I just want my money back. She can have the broken fridge. I've tried so many times. Her name is *****. She also gave me the wrong address trying to detur me when we originally set up the day to meet. I just want her to do what's right.

      Business Response

      Date: 09/26/2022

      We are no longer willing to work with this consumer. She purchased the fridge and all was working when we delivered and set it up. She called over a week later saying it was not working but we advised her she had a wring problem in her home and needed to get it fixed. She was not happy with that situation so we told her if she returned the fridge we would refund but she kept going back and forth with us for a month & still had not returned the fridge so we told her she could keep it and we would refund her but she never provided the cash ap to do so. It has now been almost 2 months & she still has the fridge (which again we know was working) and we are no longer willing to refund her.

    PS Just For You LLC is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.