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Business Profile

Machine Shop

Upper Limit Performance & Engineering LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/18/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Mr. *********************** was paid to build a Jr ********* for our son for which we paid $9,500.00 that was to be finished by February 2024, he was also given a MyChron 5 660 computer worth $660.00 for our car. After this date he changed the delivery date to March, and he did not deliver the car to us either. He told us that he would be there in May and at that time he stopped answering our messages, calls and texts. On May 30, 2024, the Port ****** ***************** visited him, and ****************** indicated that we would give him two weeks to return the money, since we do not want the car due to non-compliance with the service offered. We have tried different ways to communicate, and he does not respond by any means. Thursday, June 13, 2024, was the final deadline to return our money, so we traveled from *********** to look for our money and when we arrived at the workshop the employee told us that he was traveling through ***** in a car competition. And they called him, and he didn't want to talk to us to give us an explanation for the money we paid him, and he owes us.

Upper Limit Performance & Engineering LLC is NOT a BBB Accredited Business.

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