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Business Profile

Nursing School

Fortis Institute

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Nursing School.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/14/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I signed up for a one year program at this technical school to learn air conditioning and heating. When arriving at the school, I noticed that they did not have the equipment nor the materials to teach the technical side of their program now attending the school for three months. I have learned that they will not be receiving the equipment or the materials for the technical side of this program for another six months. I had to take out a FASFA loan to attend the school. I would like to know if its possible to resend my loan through the school and not all of them anything because they had me sign off on false pretenses all the equipment in their school is old and broken, and they do not have materials or teachers to teach the technical side of their program.

  • Initial Complaint

    Date:10/18/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I unenrolled from them 3 weeks ago on 10/3/2022 & they still havent cancelled my financial aid disbursement. The lady in financial aid told me to give her a week to cancel when I spoke her BEFORE I unenrolled. They unenrolled me & cancelled my classes, yet she isnt doing her part. When I called to speak to her she got VERY hostile & rude with me. I asked her to send an email when she completed the task of **************** kept being very rude asking me what I want her to do after I told her what I needed. She told me Ill do it when I do it and hung up the phone in my face. Im supposed to start at another school on MONDAY & because Fortis isnt doing their part they will be holding me back!

Fortis Institute is NOT a BBB Accredited Business.

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