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Customer Review Ratings
Average of 140 Customer Reviews
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Review fromMathew G
Date: 07/11/2025
5 starsMathew G
Date: 07/11/2025
Best plumbing company *** ever had the pleasure to doing service with. They always respond in a timely matter and get the job done at a reasonable price. Definitely worth recommending.
Benjamin Franklin Plumbing
Date: 07/13/2025
Thank you for continuing to choose Benjamin Franklin Plumbing.Review fromNell B
Date: 07/11/2025
5 starsNell B
Date: 07/11/2025
Each time I use this company I am very happy with the quality of the work. I have experience with three of their plumbers, and they have all done a fantastic job going above and beyond each time. They are always kind and take the time to explain what they are doing and why.Benjamin Franklin Plumbing
Date: 07/13/2025
Thank you so much for the great review and for choosing Benjmain Franklin Plumbing for all your plumbing needs.Review fromRay A
Date: 07/10/2025
5 starsRay A
Date: 07/10/2025
***** always provides outstanding service at Benjamin Franklin in **************Benjamin Franklin Plumbing
Date: 07/11/2025
Thank you for continuing to use Benjamin Franklin Plumbing.Review fromSteve S
Date: 06/10/2025
5 starsSteve S
Date: 06/10/2025
Had kitchen sink drainer replaced. ******* was very friendly, courteous and professional. He got the job done quickly and explained what he had done very clearly. He gave me a quote on other work that I'll ultimately need done and I'm sure I'll be calling soon.Benjamin Franklin Plumbing
Date: 06/11/2025
Thank you for sharing your experience with ******* and Benjamin Franklin Plumbing.Review fromDEANNA K
Date: 06/04/2025
5 starsThey are always honest and reliable, and their work is professional.Review fromGriselle T
Date: 05/13/2025
5 starsGriselle T
Date: 05/13/2025
** was very informative and provided a lot of useful information. All work was performed in a timely manner.Benjamin Franklin Plumbing
Date: 05/14/2025
Thank you for sharing your experience with ** and Benjamin Franklin Plumbing.Review fromJoy J
Date: 04/01/2025
5 starsJoy J
Date: 04/01/2025
Office scheduled the service for next morning. The tech was prompt and very courteous. He was knowledgeable and fixed the issue immediately. Will definitely call Benjamin Franklin Plumbers again for any service issues.Benjamin Franklin Plumbing
Date: 04/03/2025
Thank you for choosing Benjamin Franklin Plumbing for your plumbing needs.Review fromAsmaa A
Date: 03/28/2025
1 starAsmaa A
Date: 03/28/2025
Zero star I had really hard time with this company I wish I didnt even think to hire them to fix my plumbing issue in my bathroom.first I called after I get leak in my bathroom, I didnt had any experience what to do I called the company to found solution, they Sent technician his name **** he give estimate for $8000 to change the pip in the house and he said the leak in the bathroom from the pipe and from the water heater so you have to change both for $10,500. I said there is no any better solution. He said this is the only solution to fix your leak after and we can fix everything in the bathroom one month later I get the same leak and they make a hole in the front of the house to run the pipe from the attic instead to run the pipe from the meter to the kitchen. The water comes very hot from the cold line. After one month I get the same issue and I got another company to fix the leak for $300.this company are not fair and not professional. I dont recommend this company to anybody.they sent their manger ** will try to convince me to pay another $8000 to run the pipe from the front of the house to the water meter I already refused and he threatened me to cut the pipe and I had to call the police for him to protect myself. He tried to convince me sign for another $3000 I refused he started to raise his voice in my house it was very unprofessional before the police officer came in my house he apologies and he said you dont need to pay anything. This is very fake and unprofessional. I dont recommend this company to anybody.Benjamin Franklin Plumbing
Date: 03/29/2025
We did not do this work. This review is being placed on the wrong company. No one works here by the name of ****, and we don't have a manager named Will. Please do not publish this review and ask for copies of invoices so you can see this is not Benjamin Franklin Plumbing located at ********************************************************************* It may have been a different Benjamin Franklin company located in *************** or *****************, but they are both owned by different owners.
Thankyou,
**** *****
Owner of the ************* location.
Benjamin Franklin Plumbing
Date: 03/29/2025
I just seen the zip code and this customer is located in *******************, **************
This is 3 hours from our location.
Review fromJames L
Date: 03/25/2025
5 starsJames L
Date: 03/25/2025
Outstanding Service. Outstanding Company. Technician arrived as promised and on time. A complete estimate was provided prior to work being done. All tasks were completed in a timely manner. I highly recommend *** Franklin.Benjamin Franklin Plumbing
Date: 03/26/2025
We appreciate that you were willing to share your experience with Benjamin Franklin PlumbingReview fromWilliam K
Date: 03/24/2025
5 starsThe entire experience with Mike was great. Very professional, polite, and friendly and just as important very knowledgeable. He called early, showed up on time and finished the job without leaving a mess??
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