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Business Profile

Floor Materials

Jay's Floors and More, Inc.
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BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Kathy M

    Date: 06/28/2024

    Kathy M

    Date: 06/28/2024

    Visited the store to inquire about purchasing some crown molding for kitchen cabinets, there were several people just sitting around talking amongst themselves, made me feel like I was bothering them; I was given a business card for the person who deals with this. I called and left a message twice. I again visited the store and mentioned this; I was asked to give my name and number and they would contact that person and ask that they call me. Still no call back after 3 weeks.I found another dealer who was able to help me order what I needed within 15 minutes!

    Jay's Floors and More, Inc.

    Date: 07/05/2024

    This review does not reflect the environment we provide in our showroom. We have had some periods of time where we have been short staffed, but we do try to treat everyone with respect and follow up with anyone that visits our showroom. 

    ****' philosophy is to be the friendliest showroom in the industry, and this will always be how we train our employees to be. This is a highly unusual complaint, as we have never been told in the past that our staff did not attend to people promptly and efficiently.

    I apologize if you did not receive the attention you needed from our staff.

     

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