We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Auto Repairs

Barefoot Customs Complete Auto Care

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:10/24/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I took my 1990 Land Rover defender 90 which I bought as an investment. I had paid Johnny and jacey to try to get my diesel motor running when they failed at that they said they could put a new motor in it. Long story short, I am now having to pay someone thousands of dollars to fix what they did. They did a HORRIBLE JOB with no remorse when I made him very aware it needed to be fixed. I don’t even think he’s certified to put motors in, I’ve learned after the fact. I told him I brought it to him as an investment and he turned it into a pos. His response was “it was a pos when you brought it here” which it wasn’t but I took it to him trying to get it running to flip and make some money. It looked like someone who has never touched a motor did it. No warranty, no care about it not working (he says he has a video of it running) I paid him to put a new motor in it so I wouldn’t have to worry about it and now it’s an even bigger problem. I feel like o was robbed of over 5000$ with nothing to show but a problem. He also wouldn’t give receipts which i should have known he was up to something with that… I’ve spoken to a lawyer that would take it on, but I just wanted to give them a chance to make it right. They need to pay whatever it cost me to fix what they messed up. I wouldn’t trust them to work on a golf cart. I’ve heard there have been ALOT more of their customers that have had to take their cars to get fixed after they fixed them. He also charged me 400$ to fix my f250 ac. 400$ later it is the same as when I took it to him. He is a CROOK

    Business Response

    Date: 11/23/2022

    This is the first motor that came in the truck that he only wanted patch with one new piston . It was locked up when he brought it to us . But being he drove it very hard it did not last long. The first videos was the new motor we built new and is still running like new.The first pic is the pile of parts he had me sit out front that he never picked up. The truck had no working lights horn windshield wipers when it came in left with all working. 

Barefoot Customs Complete Auto Care is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.