Reviews

Review Details

• Review fromMichael F

  Date: 10/07/2023

  1 star

  Michael F

  Date: 10/07/2023

  My opinion of this company is a rating of ZERO stars...Left our contracted work unfinished and we had to hire another carpenter to fix what he did do. Do your research people.

  YOUnique Custom Theater Trim & Design, LLC

  Date: 10/12/2023

  This customer received all the work and materials he paid for.  The job was done in good quality, efficiently and on time. The customer became loud and verbally abusive when he was explained of a price increase that would have to be added due to the original pricing was estimated with ********** pricing. Due to 5 different locations I checked there were none of the materials required were in the store. I had to utilize a local lumber yard to retrieve these materials the day prior to start his project.  After this customer said he wasnt paying a dime more than what I quoted him he created a hostile environment that made it impossible to do future work.  So, once the first portion of the job was completed, I throughly cleaned the work area. I was paid for that day and the day prior.  The remaining of the materials on site I paid for were supposed to be for the next room project.  I loaded them into my work van, and was not going to return.i Was not owed anymore money, nor do I owe the customer any money.  I simply explained that they were going to have to find another ********* to complete the work. 
  Later the customer attempted to extort our company through a text that said he would remove any negative reviews in exchange for the cabinets that I took back and a $1000 in cash.  We reported the extortion attempt to the police. We are requesting that any negative review this customer be removed.  This review is tantamount to defamation of my character and is costing us customers. Your assistance to this matter is greatly appreciated.

  Thank you