Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Air Conditioning Contractors

Boyd Brothers Service, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Air Conditioning Contractors.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromDarrin S

    Date: 07/07/2025

    1 star
    I would leave a zero if I could. They are charging me $213 for a start run capacitor. Absolute price gouging! They are crooks, they tried to justify it by saying it will be under warranty. In addition the tech was already there and installed it during the system evaluation which in itself was $99. I wouldn't trust this company every, stay away!
  • Review fromWilliam B

    Date: 10/05/2024

    1 star
    Had new unit installed 10/4/24.. The technician was great. Call that evening and complained about a problem.They send someone right away.He said there is no problem, it'll be fine in the morning. The unit was not okay the next day . I called a twenty four hour number six times on the fifth . Never received a return call. The unit takes hours to get the temperature down 1 or 2 degees. Even after getting the temperature down, it still runs for a couple of hours after. I am very unsatisfied with their customer service. They could have had the decency to at least call back. I suffered without air conditioning 5 days after the hurricane, and now I have to put up with this. Be careful with the contractor you call. I would not recommend Boyd brothers. I will be contacting my credit card company to dispute the charges.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.