We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Painting Contractors

John Scoles Painting Drywall & Powerwashing

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Painting Contractors.

Complaints

This profile includes complaints for John Scoles Painting Drywall & Powerwashing's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

John Scoles Painting Drywall & Powerwashing has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/19/2023

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Put an add on Next Door website. Someone to cut down and remove three trees from my back yard. Came to an agreement with this contractor for $900 with 1/2 up front 3/16/23. He came and removed part of one tree and then returned once on 4/16/23 and removed most of the first tree. He tried to renegotiate (switch and bait) the amount for the job but agreed to do the job as committed.

      Business Response

      Date: 05/19/2023

      No I was asked to give a price to cut down 3 oak tree via picture  I said I need to see them in person he insisted to use the pic so I did I told him $300 after I cut down one tree I said these trees are much bigger then they looked in the picture I told him I'm going to need to get $450 per tree he said finish the job and we will talk about it well he wasn't in town till just recently he never called me to discuss he obviously just reported me now I've cut and removed one tree so I'm refunding him his money that's not fair and not right he's a retired cop what he's doing is railroading me taking advantage of me as a small business owner 

      Customer Answer

      Date: 05/24/2023

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      *******************************

      **** Scoles response is not factual. He does agree to reimburse me the total amount which I agree with. Upon review of the documents I sent the BBB it is obvious that he did give an estimate before seeing the job. I advertised with pictures of the trees (about 30' Tall) That I need cut down and removed and in the picture you can see my lanai which is about 25' from the trees and visible in the picture.  Before he started the job he went to that lanai and picked up and cashed a check on Mar 21, 2023 which was left for him on a table inside. The check was for ($450) 1/2 the total cost of the job. I never refused him viewing the job before doing the work. He didn't start the job for more than a couple weeks after the 21st.  After he started the job he did approach me, That he wanted more money.  I explained to him I received to other bids of $1050 and $1200 and gave it to the low bidder.He agreed to do the job at the agreed price, but I would talk to him after the job was done but there was only $150 between the bids.

      Customer Answer

      Date: 07/26/2023

      Customer response taken verbally by ********************:

      As of today, 7-26-2023, I have not received the promised refund.

    John Scoles Painting Drywall & Powerwashing is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.