Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Window Installation

Active Door & Window Co., Inc.

Reviews

Customer Review Ratings

3.67/5 stars

Average of 3 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromLorraine H

    Date: 10/15/2024

    5 stars
    We had vinyl windows installed in our large lanai in April/2024 13 to be exact and done while we were back in Canada Just got back and we were happy to see the windows held up over both recent hurricanes Excellent workmanship to boot! Will definitely use Active again!!
  • Review fromDonna C

    Date: 08/08/2024

    5 stars
    We have used Active Door & Windows the third time. They have done excellent work on replacing our screens on our lanai after ******* and ***. Just replaced a house to garage door. Excellent work all three times. I highly recommend them.
  • Review fromDebbie H

    Date: 08/18/2023

    1 star
    The *********** Location of Active Door and Window have 3 very very rude salesmen. I went in the showroom to purchase a lanai entry door and the salesman showed me several doors and sent me a quotes. When I went back in to make sure that the door he quoted was what I really wanted before giving my deposit to place the order the same salesman was so rude. He said I already showed you what your options were you took pictures of the one I sent you a quote on. You already looked at these other doors. At this point I felt his tone of voice was very rude and didnt want to do business with this company. My friend was ordering windows and doors for her whole house and received a quote. The salesman that worked with her came to her house to measure and talked her into changing the type of window to another brand she already approved him to quote the 1st quote. After a few days she went into the showroom to look at the different window and to ask where her new quote was as she hasnt received it yet and her salesman saw her but didnt even acknowledge her presence. Didnt even greet her. She thought they were very rude as well and canceled her order and got her deposit back. I do not recommend using this company for any repair or new windows or door.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.