Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Floor Coverings

Classic Floors Ferrazzano

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Floor Coverings.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review frompatricia m

    Date: 12/08/2022

    1 star
    We have had an absolutely horrible experience with this company. It began with them using different colors of grout throughout our new home. Patches of gray and then patches of a lighter color. Same for our shower grout. They attempted to fix the floors with grout stain and it looked absolutely awful. Stain covering all tiles and baseboards. They attempted to fix chipped shower tiles and once again, used a different color grout. They attempted to fix that by grinding out the grout and reapplying it. The result is more chipped tiles, grout that still doesn't match and is now at different depths throughout the shower. I was just informed by the company that they will only be attempting to repair one wall (the damage is on all walls). I would be happy to share pictures with the BBB for review. This entire situation has been ongoing for NINE MONTHS.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.