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Business Profile

Bathroom Remodel

Doors by Tim, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Bathroom Remodel.

Reviews

Customer Review Ratings

3/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromTerry S

    Date: 04/15/2024

    1 star
    Horrible. Was not satisfied with the job or the lack of information about the job. Tried telling the owner *** about my concerns and he immediately turned it on me saying he wasn't to blame for any issues....acted as if I was supposed to know all the in's & out's of the process....it's not like I get my doors replaced annually! He's the owner! Who else would be responsible? He then hung up on me! It's his responsibility to make sure that a potential client knows that the there may be additional costs. On top of that, the doors don't even work very well...they stick and are a struggle to open. The guys he hired to do the work, although they are nice, couldn't fix the issue and blamed it on the quality of the doors. I would have worked with him, to get this resolved, if had just apologized and offered to help correct the situation instead of acting like a child and getting defensive and blaming others. I would NEVER recommend this company to anyone...ever.
  • Review fromJanet P.

    Date: 09/16/2022

    5 stars
    Doors by Tim just replaced an entryway door for me. My original door had been replaced by another company who had ordered the wrong door and then had spent 6 months jury rigging it. Since it still wasn't fitting properly, I hired Doors by Tim to replace the door installed by the first company. Doors by Tim ordered the correct door, installed it within 7 weeks of my order date and completed the job within a day. The door works great, they reinstalled my locks without damaging them and they cleaned up the job site. Doors by Tim identified the root cause of the problem - house settling- and were able to install the door and the trim to correct the issue so that I no longer have gaps along the door seals that were allowing critters to enter my home. This is the second time I have used their services and I would use them again for other projects. They are pricey but you get what you pay for. Definitely worth the money. I could have saved 6 months of hassle if I had used them in the first place.

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