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Business Profile

Golf Carts

Golf Cart Center, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Golf Carts.

Complaints

This profile includes complaints for Golf Cart Center, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Golf Cart Center, LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:06/07/2024

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      GOLF CART I purchased the golf cart in August 2023. It was covered by a 2year warranty on parts and labor. In April ************************************************* the rear. I was told by Golf Cart Center that we would have to pay $600.00 to have cart sent to them However, we sent the golf cart to Masterbilt Golf Cart.*************) Masterbilt advised us that the noise in the rear was because the rear Differential had zero oil and had never had oil. Masterbilt and Golf cart center were in contact with each other. ********** returned the cart to us on May 3, 2024 and charged us $216.88 because Evolution will only send parts to one of their dealers. We shipped the cart to Golf Cart Center on May 17 2024. Golf Cart Center advised us that they had to remove rear differential and send it to Evolution in order for Evolution to send a new Rear Differential. We were told that Golf Cart Center should receive and replace the REAR Differential and return the cart to us by June 7 2024 We talked to Golf Cart Center this morning June 7 and were told that they had not received the part and had not been able to talk to someone from Evolution.

      Customer Answer

      Date: 07/09/2024

      ***************************** <**********************>
      Sat, Jun 22, 8:55 AM
      to me

      Please be advised that the Company is question has resolved my complaint

      Thanks

       

      *****************************

      ***************************

      ***********, Fl 32065

      ************

    Golf Cart Center, LLC is NOT a BBB Accredited Business.

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