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Business Profile

Storage Units

Storage King USA

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Storage Units.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromSonya C

    Date: 01/24/2025

    1 star
    This company is the worst storage unit Ive ever dealt with. When I went to move my stuff out after just 5 months, I was just 2-3 days late on my payment and they had put a lock on my door and I couldnt get into the unit. They had me pay a full month plus a late fee even though I was moving out just 5 days into the month. Once I paid everything so I could move my belongings, I found rodent waste, palmetto bugs and spiders everywhere!!! I called them down about it and they just said since I was the first unit from the door, its normal! Its not normal. *** even had outside ***** before that had nothing like this before! Once I got up north unloading boxes, I found so much rodent waste, I had to throw away some of my belongings and had to wash everything that I could wash either in the dishwasher or washing machine. It was absolutely nasty!!!!I wouldnt recommend them at all! When I put a review on ******, they responded to call them to discuss the issue. So I did. I was told Im sorry about your experience but thats it. Didnt try to fix anything at all! So I put in the review exactly that, then they come back with the same thing, call to discuss this issue. Why should I waste my time on it when all they will do is say sorry and be rude! Have a great day!!!

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