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Business Profile

Credit Card Merchant Services

Velocity Business Solutions LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit Card Merchant Services.

Reviews

Customer Review Ratings

4.58/5 stars

Average of 24 Customer Reviews

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Review Details

  • Review fromEnrique G

    Date: 04/25/2025

    5 stars

    Enrique G

    Date: 04/25/2025

    Thank you ******* for going above and beyond to help me to solve the problem with my terminal you are the best

    Velocity Business Solutions LLC

    Date: 04/30/2025

    We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.
  • Review fromRobert w

    Date: 04/17/2025

    5 stars

    Robert w

    Date: 04/17/2025

    I always deal with ******* ******. I love her professionalism and how she handles every one of my problems. I called her up for some detailed information. Within a minute she had already answered my question. She is always polite and considerate.

    Velocity Business Solutions LLC

    Date: 04/17/2025

    Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and were glad to hear that we succeeded. Thanks again!
  • Review fromSimon Z

    Date: 03/26/2025

    5 stars

    Simon Z

    Date: 03/26/2025

    ******* ****** *********** Specialist She is well knowledges about the issue was addressed and get it resolved. And of course very friendly

    Velocity Business Solutions LLC

    Date: 03/27/2025

    We truly appreciate your continuous support and trust in us. We will continue striving to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable. 
  • Review fromDeneanne K

    Date: 09/24/2024

    5 stars

    Deneanne K

    Date: 09/24/2024

    ******, Who works in business Retention, really understood our needs. We no longer needed a POS system and were moving into catering only with payment by check. She worked with us to understand and get our account fixed and confirming that the equipment was returned. I cannot say enough about Jenn and TECH SUPPORT training us, and ******* helping us to close the account. It has been a true pleasure working with Velocity, and I have recommended many of our fellow food trucks to look into opportunities with them. They are a true partner for your business!

    Velocity Business Solutions LLC

    Date: 09/25/2024

    At Velocity Business Solutions, we believe that our merchants deserve nothing but the best, and were committed to delivering just that. 
    Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do.
  • Review fromDouglas G

    Date: 03/10/2024

    1 star
    We've lost thousands from this company and are contractually obligated to lose thousands more for two more years. After dealing with their customer service, our problem and our fees have only continued to grow. I'd advise staying away from this company. They're sweet when you enter the door, but their client retention rate is abysmal. Their sales team are professional swindlers. Just look at their reviews from actual clients. Most of them dropped within 6 months. Thank you, Velocity Business Problems, for reaping what little money this small business owner makes.
  • Review fromKami I

    Date: 02/19/2024

    5 stars

    Kami I

    Date: 02/19/2024

    Great team at Velocity. Staff is kind and quick to take care of our issues or concerns!

    Velocity Business Solutions LLC

    Date: 04/15/2024

    Thank you so much, we appreciate your business. 
  • Review fromBodiez U

    Date: 01/19/2024

    4 stars

    Bodiez U

    Date: 01/19/2024

    The customer service and tech support was very helpful during setup.

    Velocity Business Solutions LLC

    Date: 04/15/2024

    Thank you for sharing your experience with us! We appreciate your business. 
  • Review fromThao T

    Date: 12/12/2023

    5 stars

    Thao T

    Date: 12/12/2023

    Velocity has been helping for 15+ years. There is no problem. **************** responses very quick.

    Velocity Business Solutions LLC

    Date: 04/15/2024

    We are so grateful for your kind words and 5-star rating! Our team works hard to ensure every customer has a memorable experience. 
  • Review fromJosh P

    Date: 09/26/2023

    5 stars

    Josh P

    Date: 09/26/2023

    Just getting started with Velocity, but everything has been smooth sailing thus far! Our reps took time to find out exactly what we need from a processor, and helped us find the right solutions for our business. Equipment was delivered in a timely manner, and setup was easy and seamless. Processed our first few transactions over the weekend and had zero issues with getting our deposits right away. Can't wait to see how much the switch helps impact our P&L!

    Velocity Business Solutions LLC

    Date: 04/15/2024

    We are so glad you had a positive experience with Velocity Business Solutions. Your support is invaluable to us. 
  • Review fromIyanna G

    Date: 09/12/2023

    4 stars
    So far everything has gone pretty well and I look forward to a lasting professional relationship.

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