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Business Profile

Ecommerce

Rampton Inc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/14/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been charged ***** per month for the entire year of 2021. I didnt notice this charge because I do not check my banking account too frequently. Most other payments are taken via auto draft. I called the company- they would not escalate the call to upper management. When I asked what the subscription was for, the operator was vague and told me she would cancel my account. I told her I never opened this account and have never even heard of this alleged company for fictional books. What can be done here? How do I get my years worth of money back? What a wild scam!!!

    Business Response

    Date: 12/14/2022

    Dear ******,

    Thank you for bringing this matter to our attention. We understand your concern and can assure you that we are taking this matter very seriously. We will be contacting you directly via email to resolve this issue.

    Edel,
    Essysly Management Team

  • Initial Complaint

    Date:11/21/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company has been billing me ***** per month since 2/1/2021 when I called they said they would credit me for only 1 month and cancel my subscription I never signed up for it I want all of my money back. I've never received any product or service from this company*!!!

    Business Response

    Date: 11/21/2022

    Dear ******,

    Thank you for bringing this matter to our attention. We understand your concern and can assure you that we are taking this matter very seriously. We will be contacting you directly via email to resolve this issue.

    Edel,
    Getmanul Management Team

  • Initial Complaint

    Date:10/13/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I realized that I have been charged $39.99 for a service I never signed up for or even remember signing up for. I have no idea who these people are are I have no idea how they where able to charge my account. From what I can tell from my bank statements (or as far back as they go), I have been charged this $39.99 for the past year (totally in approx. $500 worth of charges). This company is a scammer and I'd like to see them removed and/or unable to do this to anyone else.

    Business Response

    Date: 10/20/2022

    Dear *******,

    Thank you for bringing this matter to our attention. We understand your concern and can assure you that we are taking this matter very seriously. We will be contacting you directly via email to resolve this issue.

    Edel,
    Bioboox Management Team

Rampton Inc. is NOT a BBB Accredited Business.

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