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Business Profile

Gutter Contractors

All Seamless Rain Gutters, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gutter Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:09/14/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hired this company to install rain gutter and the job was not performed as promised in the contract. I voiced my complaints and was told that the issues would be addressed. Til this date the defects and incorrect installation of the gutters have not been corrected. Owners have come out on two separate occasions and promised to come back. No corrects for the defects or damage caused to my property have been done. No company will agree to correct the errors and omissions done by this company. Since company will not correct the problems it created, I will have to have all the work removed and redone by a different company. I am seeking the cost to remove their work and correct the damage. In other words make me whole again. So that I may proceed with having the work performed correctly.

    Business Response

    Date: 09/21/2022

    ****** hired our company to install seamless rain gutters on her home. She requested a very uncommon color (metallic copper look) which wi ordered and installed on her home without charging her anything up front. After the install was completed ****** refused to Pay for the Gutter system and requested some alterations be made. These alterations were a matter of personal preference and did not effect the function of the Gutter system, but we strive to make very customer happy so I agreed to replace the gutter she requested. Shortly after we originally ordered her materials, the color she chose was discontinued by the manufacturer. this meant I was no longer able to replace the gutter with another that would match. I gave her options to chose another color, or because the gutters were working as intended we could leave them as is and we would replace the gutter if the color came available in the future. She settled on waiting and she was not charged. The Color is still not available and there is no information on when or if it may become available.  I have been to her home to explain this to her and to inspect the work. We have never received ANY PAYMENT for any of the labor or materials for her home. No damage was caused to her home. She received a FREE gutter system. 

All Seamless Rain Gutters, LLC is NOT a BBB Accredited Business.

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