We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Online Retailer

QFDCharge

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:10/22/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On October 14th, there was a promotion with this company on Facebook to get TFal Pot and Pan set and I won and just needed to send $1 and my address for pot and pan set to be shipped. Others on the site had shown that they received their set so I thought this was legit. Upon transaction, I was charged $24.95 when I had checked the card. They did not send me any proof of transaction. I had called Bank of America and was given their website. They had a customer chat agent online and I spoke with that person and they had claimed to refund my money without any additional information other than my email. The agent had stated it was an affiliate third party who was using their info to scam people. If so, why would it be stated that I will receive a refund within 5-10 business days. It is very suspicious and I believe they are scamming people online on social media websites. I have checked this address and it is an apartment building not a place of business. Please investigate this matter.

    Business Response

    Date: 11/07/2022

    Business Response /* (1000, 5, 2022/10/24) */
    Thank you for contacting qdfcharge.com

    We apologize for the confusion, it appears you were referred to our website by an affiliate that uses false advertising to drive traffic to our website. This of course goes against our terms and conditions and we will take action accordingly.

    We have processed the refund for the requested charge $24.95 as per your prior request to customer support on 22/10/2022

    Depending on your bank, the amount should reflect in your account in 5-7 business days from the above mentioned date.

    Also, I would like to confirm that your subscription has been removed from our billing database and you will no longer be billed.

    We appreciate the opportunity to help you.

QFDCharge is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.