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Business Profile

Adjuster

N & C Claims Service Inc

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for N & C Claims Service Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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N & C Claims Service Inc has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:04/10/2025

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      ************************** contracted with ***** Claims (*** ******, the adjuster) to review my insurance claim with them and provide a written report of their review to them. On 2/14/2025, *** ****** (representing ***** Claims), came and did the work for ****************** and submitted his report to them on the same ******** is the request I sent to *** ****** of ***** Claims:"Hello ***: Greetings. Please send me a copy of the adjusters report that you provided to ******************************** I have asked them for a copy of the report but they have refused to provide me with it. Since they stated that your report was the reason they denied my claim, I would like to see the report to be sure you did not misrepresent the reason for the house flooding. From what you saw, the flooding through the foundation was old. The flooding we filed a claim for was the one that happened on 1/30/2025 due to flooding directly from the storm which is covered by the ****************** policy.Below is the text message I received from *** ******* Hi ******. Yes, we received the report from the adjuster, who determined that the water which caused the damage was surface water which seeped through the foundation in the basement. Unfortunately your policy specifically excludes this cause of loss, so we are not able to cover the cost of the repairs. We sent you a letter which describes this in more detail - you should be getting that letter soon.Thank you for your time and consideration.****** Gar ************************************** ***************** ************."This was my second time contacting *** ****** on this matter but I have received no response from him or from ***** Claims. I would appreciate receiving from *** ****** a copy of the report he submitted to ****************** to ensure that the report he filed is correct.

    N & C Claims Service Inc is NOT a BBB Accredited Business.

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