Reviews

Review Details

• Review fromEdward B

  Date: 08/20/2024

  5 stars
  I've have used Action Air of Sarasota for over 30 years now. They are trustworthy, honest and "***" the master technician is extremely knowledgeable. These guys are not like all the others who are always trying to sell you a new unit. Action Air will give you your best options for repairs or a new unit. They are not pushy at all! My neighbor had two different companies inspect his unit and they both said it was too old and needed replacement. I told my neighbor about Action Air and "***" came out and fixed his old unit for a very reasonable price. That was four years ago and his old AC unit is still running great!

• Review fromSue M

  Date: 04/27/2023

  1 star

  Sue M

  Date: 04/27/2023

  I would like to leave no stars. Action air has not been responding to our calls since July of 2022. They installed sensors on our doors that has never worked. Every time we call they say they will call us back and never do. We paid for this service and it has never worked. we would just like the sensors to work. They are not responding to our problem. They had someone come out on 4/27/23 and they said they fixed it and it still doesnt work. We want our money back. Enough is enough!
  

  Action Air of Sarasota

  Date: 04/30/2023

  Good Evening **********************,

  
  

  You called Friday, April 28th in response to the work order that was performed Thurs, April 27th. Your message indicated ***** was supposed to call you back the next day to discuss options for the sensor units but ***** did NOT say he fixed them.

  
  

  ***** spoke with me and I contacted the manufacturer to have them confirm if the warranty period of the door sensor units was expired. At some point during the workday, you contacted our office and left a message.

  
  

  Unfortunately by the time I returned to the office from the field, to get your message, it was too late (after 10:45PM) to call you and did not think you wanted me to call & risk disturbing you.  

  
  

  However, I sent an email to you that explained this and as soon as I have heard back from Manufacturer, confirming if any warranty time period eligibility is left on the door sensors units, we will contact you to share that information and discuss how you would like to proceed. My apologies that the sensor manufacturer had not called me back yet but I will call again on Monday April 2nd at 9:00am when they open.  

  
  

  Please recall that in February of 2020, *** informed you that we no longer install the door sensors units due to ************** installing a new Z wave compatible software and the outdoor disconnect switch *** need to be replaced due to the new inspection code.

  
  

  After that we were on site in September and December 2021, replaced the complete compressor with a new manufacturer warrantied compressor, refilled your unit with 410A refrigerant, installed a new liquid line drier ($400), removed and performed a deep clean for the condenser coil ($650), applied a new coat of coil guard product to coil and unit  ($450 value), replaced the old fan guard ($125) removed & cleaned the condenser coil guard ($150), performed a maintenance of the system ($100). Total invoice amount, excluding the warrantied for the parts of the compressor unit shouldve exceeded $1850 plus labor as the labor warranty was only for a 12 month timeframe after install July of 19 and did not receive payment on till February 2021

  
  

  The total charge invoiced was for the work performed by 4 technicians on 2 separate days (10/14/21 & 12/6/21) was for a total of $80 a discount of $1,170

  
  

  In reviewing all these invoices, other than the most recent invoice from 4/27/23, in February of 2020, you mentioned the issue with the sensors we we explained was due to the software changes made at ************** that processed the info from the sensors and we no longer install sensors there because of this 3rd party issue. Other than the two referenced incidents, I can not find any spot in the customer history that says that we were told at any other time, including when on site in either December or September that the sensors were not working. 
  
  

  
  

  I will forward you  this message by reaching out to you again by email. as always, please do not hesitate to contact me if you have any questions.

• Review fromAlan T

  Date: 04/15/2023

  5 stars
  We have used Action Air of Sarasota for 3 years including the installation of a new air conditioner. We have been very satisfied with the quality of their work. They are always timely and professional. We have had *** and ****** work on our unit and they are both great; we highly recommend Action Air of Sarasota!

• Review fromMarshall K

  Date: 04/05/2023

  5 stars
  Love my air scrubber! Awesome purchase and fantastic price! Thank you for offering this amazing product for such an affordable cost! The 0% APR same as cash 12 month term was so helpful. With everything going on with COVID-19, money has been tighter lately. Not shy about spending the extra money when it comes to protecting my family from this dangerous virus. Their health is a priority. Got a couple of other quotes from other HVAC AC companies for a ** light system and each of them wanted more money for their ** light kit then the entire cost for the **** air scrubber. Was shocked to see that the air scrubber now it came with a ** light kit but came with an ionizer and a deodorizer. Everything I found online talks about how effective it is & the health benefits & HVAC system efficiency. Great to see other reviews match Action Airs. I know Ill get my money back with lowered utility bills & extended lifespan for my HVAC system Was shocked to find out that most of these other purifiers dont really purify because the germs dont get caught in the filter long enough to die under the ** light isnt any real benefit. Dont have to worry about that with the air scrubber because of the particles it produces. Theyre always seeking out other **************** keeping my houses ************** *****% sanitized.My children have always struggled with pollen & red tide here. There are times when Ive been truly frightened about the short & long term affects of red tide. This year we can tell theres a real **************** scrubber is having an impact as you can tell the indoor air is cleaner.As advertised, weve seen a reduction in the dust levels in the home & really see an improvement in the run time efficiency of our HVAC system.Thank you guys! Its really wonderful to be able to trust your HVAC professionals & know they are being honest in their assessments, offer affordable quality service & prove their support / investment in our community. Yall are great!

• Review fromArielle M

  Date: 04/01/2023

  5 stars
  I have been using Action Air for 3 years now. They are fantastic! I am a property manager as well and they service all my locations!

• Review fromCyndi S

  Date: 03/29/2023

  5 stars

  Action Air of Sarasota is THE BEST! From the initial call into the office to onsite service the team is professional, friendly and knowledgeable. Recently had the service and install team of Randy and Mike.  We are now enjoying an energy efficient cooling AC system. The Brushless Duct Cleaning & Sanitation Service is amazing! Whole condo smells fresh and clean. We have been a customer for almost 20 years. Have always received great advice to repair or replace equipment at a fair price. We will continue to use and recommend Action Air.

• Review fromBrennan M

  Date: 02/27/2023

  5 stars
  Called numerous companies that told me I needed a new HVAC system. Technician from Action Air of Sarasota came out and replaced a $80 part. I was able to get an extra year out of it. When the old unit finally died, they have a great price to replace it with a premium unit AND loaned us a temporary one for the bedroom. They got the job done meticulously, reasonably and speedily, Who could ask for anything more?