We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Air Conditioning Contractors

Gary Air

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Air Conditioning Contractors.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Nikita Y

    Date: 07/29/2022

    Very poor quality services. Mr. Bob has been calling me for about 2 years offering their services. When my AC broke, I called for help. A technician came and said that evaporator coil is old and a valve is broken. Then I got a home warranty and they wanted another visit so I had them come again. 2nd guy only mentioned a coil that's old, but didn't find anything broken. 2nd guy didn't charge me money even though I asked to pay, then I called their office and mentioned payment, they didn't charge me again. When I called later and asked to mention in quote that cleaning won't help (Home warranty asked for it), the lady said that they will only help me if I pay for the 2nd visit (I had offered them payment already twice at this point). She sounded as if I was refusing to pay. I paid over the phone and they didn't do anything. I called again and another lady was very irritated by my call, said she will do what I asked and hung up. Didn't do anything. Meanwhile, my AC blows hot air non-stop when completely shut down, so their 2 techs not only had different diagnoses, but also none of them was right. This whole nonsense cost me $325 with zero help. And then Bob calls me asking if I need a new HVAC. Conclusion: they can't diagnose a problem, accuse you of not paying when didn't charge you themselves, try to sell you a new unit when you only need a minor repair.

Gary Air is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.