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Business Profile

Medical Supplies

Clover Meds LLC

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Clover Meds LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Clover Meds LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:01/23/2025

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Purchased a weight loss product. After the first dose I became violently ill. I had to go the the ** for treatment. Once there they had to try different medications to stop the excessive vomiting. Doctor said these products are dangerously since you have no idea what they put into the product. I am still experiencing *******************. Company was heartless. Even after experiencing these side effects they still want me to pay!

      Business Response

      Date: 02/12/2025

      Hello, we are truly sorry to hear that you experienced adverse side effects and required medical attention. We understand how distressing this situation must have been.

      We would like to clarify that we are not the manufacturers of the medication. We work with top-tier compounding pharmacies that perform third-party testing on every product before distribution, ensuring the highest possible quality and safety. However, as with any medicationGLP-1s includedthere is always a risk of side effects, whether the product is brand-name or compounded.

      In your case, as indicated in the attached documentation, you agreed to finance a three-month treatment plan that includes monthly payments. When you reached out on January 22nd, we responded on January 23rd, offering a full refundper our standard policy, which requires returning any unused portion of the product. Unfortunately, we did not receive a response to that offer.

      Please know that our intention is never to appear heartless or continue billing you for a medication you can no longer use. We are still happy to provide a full refund as soon as we receive the remaining product. If you have any questions or need assistance with the return process, please let us knowwe are here to help in any way we can. Our goal is always to ensure a positive experience for our patients, and we truly regret the frustration this has caused.

      If you have any further concerns, please do not hesitate to contact us directly.

    Clover Meds LLC is NOT a BBB Accredited Business.

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