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Business Profile

Planning Consultants

Kimley-Horn and Associates, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Planning Consultants.

Complaints

This profile includes complaints for Kimley-Horn and Associates, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Kimley-Horn and Associates, Inc. has 4 locations, listed below.

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    • Kimley-Horn and Associates, Inc.

      1777 Main St STE 200 Sarasota, FL 34236-5836

    • Kimley-Horn and Associates, Inc.

      100 2nd Ave S STE 105N Saint Petersburg, FL 33701-4670

    • Kimley-Horn and Associates, Inc.

      655 N Franklin St STE 150 Tampa, FL 33602-4447

    • Kimley-Horn and Associates, Inc.

      1412 Jackson St STE 2 Fort Myers, FL 33901-2806

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/15/2023

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This firm has been failing to adequate Traffic Studies, the scope of their work is aimed at approving the project rather generating more problems for them to attempt to fix instead of charging more and doing the right traffic study so that intersections in dade county have adaquate level and of service.Its important that they commit in their contracts to follow up with any issue at their dispense. Because developers are not going to come back are request money back after projects already existing to fix nearby traffic problems that they think they dont contribute to.

      Business Response

      Date: 03/23/2023

      ********************* performed a traffic study for ******************* ************** which this complaint references. The study was performed in accordance with to all applicable laws, rules and requirements of the authorities having jurisdiction.The complaint does not appear to be grounded on any facts. We have no relationship with the complainant and, accordingly, cannot refund money that he was never charged. 

    Kimley-Horn and Associates, Inc. is NOT a BBB Accredited Business.

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