We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Soliciting Organization

International Union of Police Associations

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Soliciting Organization.

Complaints

This profile includes complaints for International Union of Police Associations's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

International Union of Police Associations has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 95 total complaints in the last 3 years.
    • 5 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/26/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I do not live in Texas and keep getting calls from the nation coalition of police officers for a donation. I have told them I am disabled and on a limited income and remove my name from their call list. They keep calling even after I've blocked their number they call from a new number then I start getting calls from the national coalition for disable veterans. How can you ask for a donation from someone who makes 14k a year to live on and can't work. I feel harrassed.

    • Initial Complaint

      Date:03/18/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I received a call from someone telling me they were asking for pledges and donations for the National Police and Troopers Association. The caller spoke so fast that I could barely understand a word from his mouth. I asked him who he was representing, and he gave me his name, which I'm sure was fake and I can't remember. He spoke so fast. He continued to talk so fast that I could not understand him, and I asked him several times to please repeat what he was saying and to slow down, but he did not. Finally, I asked him to stop speaking and tell me who he was representing and trying to collect donations for. He told me he was collecting donations for the annual drive for the National Police and Troopers Association. Then he asked me if he could count on my donation. I immediately said, "Yes!" because he had asked me if I had received something in the mail from him yet, and I said no. I assumed he was checking off my name as a donor, so once I received the "mail," I could donate then, but he immediately said, "Wait for the billing department to come online." I said, "Wait!" I was transferred. When I asked the lady from the "billing department" what organization she was representing and who I was supposedly giving money to, she told me. She then spoke so quickly that I couldn't understand her! She asked for my pledge and credit card number so I could pay the $50 I would donate to the so-called "National Police and Troopers Association." I asked her to give me a minute because I only give money to an organization that I research thoroughly to know where and how my money will be used. When I entered the "organizations" name into my search engine, ******* all that came up was the word "SCAM! DON'T DONATE! IMPERSONATERS!" I then told the lady that I would NOT be donating, that I knew they were trying to scam people, and that I would report them to the **** She immediately hung up! I am on the Do Not Call List, but I continue getting scammers calling me. I blocked their number; however, I'm sure they used a random number-generating system and may try to call back using a different number. My phone flagged it as "Potential Spam," but I answered anyway because I thought it might be my doctor. **** it! Please act on this because I donate a lot to police organizations. What they do is essential, and it matters a lot! Thank you for taking the time to read this, help in this matter, and hopefully take action that will permanently cripple them! How many people did they get money from who need to be more keen and wise enough to notice they were scammers trying to steal their money? So sad. Kind regards, *******************

    • Initial Complaint

      Date:02/21/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      continuous scam/spam/soliciting robocall from National Police and Trooper Association (aka International Union of Police Associations. I've never been associated/donated with them. They change numbers to call through out the year, I've blocked all the ones I've identified, but they manage to call. Please make them stop calling it is affecting my quality of life. They call during my work hours and off hours.

    • Initial Complaint

      Date:02/15/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have received multiple calls from this place daily for months. I thought if I gave them some money, they would go away, but instead, they call even more! I told them multiple times to remove my name and number from their call list but they still have not removed me and I'm still receiving calls. They are harassing me. I'm an old woman! I don't need this disturbance.

    • Initial Complaint

      Date:01/18/2024

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I donated to a police officer's ********************** out of ****** a few months ago and ever since I've been receiving at least 4-5 spam calls a day. I block the numbers every time and most don't answer or if I do I hang up immediately. These people need to quit harassing me. The numbers they have used include, but aren't limited to:***************** ***************** ***************** ***************** ***************** ***************** *****************

    • Initial Complaint

      Date:01/16/2024

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have received multiple calls from this place and told them multiple times to remove my name and number from their call list but they still have not removed me and I'm still receiving calls.

    • Initial Complaint

      Date:01/05/2024

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was contacted by phone from this organization in October for a donation request. They sent me an invoice for $50 by mail which I paid. I now receive 1-2 phone calls per day from this organization and others that they sold my information to (other police agencies, fire fighters). I have blocked almost 100 phone numbers, and have requested that they remove my name from their lists when they call (they always hang up). This is incredibly violating and ************** also means that I will never donate again. How can I be removed from their lists?

    • Initial Complaint

      Date:12/20/2023

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      In September I received a call from the Police and Troopers Association requesting a donation. I was on the road and had donated to my local state police numerous times so when the number appeared local I decided to donate $50.00. Now I am called 3x /day 6 days/week and sent request for payment they are saying I promised. Today they said "someone" had approved another $50.00 payment and requested permission to use my card saved on file. I said absolutely no. I have tried to remove my # from an automated system as well as telling them every single time to remove my information from their system to no avail. Please help to get them shut down this is ridiculous.

    • Initial Complaint

      Date:11/08/2023

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This business continues to call me over the past ************************************************************************************************** Up to 5 phone calls a day asking for donations. No matter how many times I ask them to stop they keep calling. All times of the day. I want them to stop. They need to permanently remove me from their call list. It should not have to come to me contacting you, but they leave me no choice as I warned them I would be contacting you if they continued to call.

    • Initial Complaint

      Date:10/23/2023

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company has contacted me 5 times a day, 6 days a week, and will not stop even after telling them to stop contacting me. Since May this company has contacted me ***** times. They call me from so many different numbers in my state, you don't know if it's a family member in need, or just this company. I have no debt collectors in my life whatsoever, and this company is so harassing, it's absolute insanity. I've never seen a company that is supposed to be a "charity" harass people like this, where are the lawyers with the class action lawsuit, why is this company allowed to do this because they say it's a charity they can do nothing, but contact you 5 times a day 6 days a week. This is just absolutely crazy. I'm certifying them a cease letter as if I have a debt collector for a "charity". This is by far the most insane form of harassment ever and block the number I've blocked so many of their numbers I can't block any more on my phone. From 8am until 8:30pm these calls don't stop 5 times a day, 6 days a week. I cannot express enough do not pledge to this company they will never stop calling you even when you pay, or even when you tell them to stop. They're getting away with their harassment by calling themselves a "charity". I'm sure this company will find this laughable, but there calls and the phone harassment is so extreme and should be illegal. This is the most disgusting form of abuse by a telemarketer, and only being allowed to do this calling themselves a "charity". ***** calls in 5 months from one company tell me this isn't harassment. I'm actually probably shy a few phone calls and the number of calls is probably actually higher. I've reported to FCC, I'm on the do not call list, I've reported every block number I have on this company. I'm just taking notes now waiting for the $500 for each call they make after they've been told to stop.

    International Union of Police Associations is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.