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Business Profile

Tree Services

Monster Tree Service of Sarasota and Manatee County

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tree Services.

Complaints

This profile includes complaints for Monster Tree Service of Sarasota and Manatee County's headquarters and its corporate-owned locations. To view all corporate locations, see

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Monster Tree Service of Sarasota and Manatee County has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/31/2024

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Business will not return my calls. I had my septic tank inspected and I am waiting to hear from the business about my outcome.

      Customer Answer

      Date: 07/31/2024

      Business refuses to contact me about my septic tank inspection.

      Customer Answer

      Date: 08/13/2024

      The business, Monster Tree Service, caused property damage. My neighbor hired them to cut down a tree. They dropped branches and broke my fence gate. They drove their tree truck/tractor over my septic tank and drain field piping causing myself to get the tank inspected. They have not contacted me about what they are willing to do to fix my dilemma.

      Business Response

      Date: 09/10/2024

      We fully addressed ******************* issue, including a third party evaluation, and found no issue. 

    Monster Tree Service of Sarasota and Manatee County is NOT a BBB Accredited Business.

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