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Business Profile

Wholesale Small Appliances

Contoure Int Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Wholesale Small Appliances.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/11/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    we purchased a 12v fridge from Contoure in Dec 2023 through Camping World. It stopped working in June 2024. We talked with tech support who was unable to get it working again so we went to Camping world who told us they dont repaire these refrigerators. We have submitted several warranty claims and messages to the company, who has returned anything. I have called the ************ number several times over the past 3 weeks, no one ever answers. Camping World submitted all the information to the warranty department and they have not answered either. This business is absolutely terrible with customer service because they don't provide any. This is the refrigerator in our home and we have been without one now for almost 3 weeks. This is completely unacceptable and I would like a refund of my money and additional money for my time without a refrigerator due to their incompetancies. I do not want a replacement refrigerator from them.

Contoure Int Inc is NOT a BBB Accredited Business.

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