Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Internet Providers

Infinite Internet Corporation

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Providers.

Reviews

This profile includes reviews for Infinite Internet Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Infinite Internet Corporation has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    2.25/5 stars

    Average of 8 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromJennifer H

      Date: 02/04/2025

      4 stars
      Ive had this service for two years and never had a problem with service even after moving to a new town. We only changed service due to phone and cable we received with new internet service. I would use their service in future.
    • Review fromBrandon H

      Date: 08/11/2024

      1 star
      Started with this company when it was Dynami wireless and the service was great. Never had many internet issues and the customer service was great. Now that ********************** has taken it over its terrible every year they want to switch your service provider. Mine was through ******** and was great could stream and online game without any issues. Well three months ago they informed me ******** wasn't providing service in my area(I find that hard to believe) and that I needed to switch to the ******* plan. Which I knew would be an absolute joke, because for the past few years they've wanted me to switch to ******* but I knew the service wasn't great an the monthly cost would go up $10, no big deal, but it seems like they were really pushing it to get the extra $10 a month. I knew the ******* wasn't going to be great, because my friend who lives not a few minutes from me has had these issues with the ******* plan with them for a year. Connection will drop out every so often throughout the day. Some days show a connection and nothing wants to work, so you reset the modem and it takes a half a day just for it to finally reconnect an work for maybe a couple hours. You'll have to go into the modem settings and change settings to what they've sent before to try and get it to work. It's really been frustrating because customer support will call an go through the same process every time before they recommend a higher technical agent to help you.
    • Review fromJordan R

      Date: 02/29/2024

      5 stars
      Infinite Internet has been the best internet provider I have had, ever. I cannot say enough good things about them. Unlike other providers, they charge me what they agreed to charge me (nothing more) and when they said they would charge me. I have had them for 4+ years with the same router and it has always worked perfectly, even when local providers are not.
    • Review fromHeather B

      Date: 12/15/2023

      1 star
      Poor poor service , it worked fine to start . Then every week I was having issues with the service even working. Id call and they would tell me to go to my computer and do allllll this stuff for it to just not work. Well my area finally got another provider and I swapped. This was almost 2 weeks ago , even have a email showing I turned my service off. Look in my bank today just find find where they are charging me $75 x 2 ! My bill was $75 a month. I cant return the equipment either because they still havent sent the proper paperwork to do so ! This place needs to be shut down !!!!!!
    • Review fromSally M

      Date: 10/17/2023

      1 star
      This Wi-Fi *****, do not purchase unless you ABSOLUTELY have to. I would give it 0 stars If I could. Everything about the connection *****. It says it can stream up to 64 devices at once which may be true but it's horrible. I can't even do simple tasks like texting without interruption. My son also has problems with the connection when he is gaming. I am getting rid of this JOKE of an internet company and going with a more viable option. DO NOT BUY!!
    • Review fromDEBI E

      Date: 02/15/2023

      4 stars
      I HAD PROBLEMS AT FIRST BUT WHEN I BOUGHT THE GTEN MODEL 6 5G MODEM/ROUTER AND SWITCHED MY SIM CRD TO T-MOBILE 900GB FOR $129.99 A MONTH I HAVE NOT HAD ANY PROBLEMS WHAT SO EVER IF U DO HAVE PROBLEMS U JUST NEED TO OPEN A WORK ORDER WITH CUSTOMER SERVICE ON THERE SITE AND THEY GET RIGHT BACK TO U. THE ROUTER WAS EXPENSIVE BUT I CAN TAKE THE ROUTER ANYWHERE AND GET INTERNET I THINK ITS ALL ABOUT WHO U USE FOR YOUR SIM CARD IN YOUR ROUTER AT&T KEPT CHANGING THE GB AND VERIZON DID NOT EVEN WORK AT ALL ALSO IT DEPENDS WHAT ROUTER U HAVE ****
    • Review fromTerise B

      Date: 01/18/2023

      1 star
      I think this whole business is kind of about the initial sale and no real service. Nobody answers the phone. Nobody gives you genuine customer care. The modem does not consistently work. They talk to you and say things like try disconnecting your modem and restarting. Its a lot of money for something that does not seem to have customer care of technical know-how behind it. I dont like to harm a business that *** be struggling but this one is behaving as if its just a scam.
    • Review fromJohn S

      Date: 07/24/2022

      1 star
      As others have previously stated..... This is not a good company to work with. We also have stayed on hold multiple time for 45 minutes or more. Yesterday, got dropped completely after being on hold for 58 minutes. They say they are going to call back and do not. We are looking for any other options. They **** in advance so you're kinda at their mercy............

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.