We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Apartments

Bayport Place

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Apartments.

Complaints

This profile includes complaints for Bayport Place's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Bayport Place has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Bayport Place

      1122 Burgundy Ct Spring Hill, FL 34609

    • Bayport Place

      1341 Horton Cir Arlington, TX 76011-4310

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:02/12/2024

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I paid $300 for an application fee that they told me to go ahead and put one in after I told him what was on my credit and everything so they knew beforehand and then they told me put it in and then they come back and say I cant rent there because I have a bankruptcy Which is ridiculous because I just got approved for a loan to buy a house two months earlier my mother and I but we cant get approved to rent a house and now they want to charge me an additional $150 when I shouldnt even had to pay $300 so now they want to charge me a full $450 when I shouldnt have to pay anything because all they did was mislead me and lie to me and I want my refund back, and then The quit harassing me all the time

      Business Response

      Date: 02/29/2024

      Good morning, 

      I just started at this Community, and looking at his ledger, he has already cancelled the payment and ***'ed on our end. When this happens, they are required to pay it back plus the *** Fee. 

      The staff here explained they have not communicated with him, but received verbal and, and written harassment from this past resident. Attached you will find emails and ******** Comments.

      I would love to help him, but he has already received his money back from his bank as seen in the screenshot of his ledger.

      Customer Answer

      Date: 03/02/2024

       
      Complaint: 21272458

      I am rejecting this response because: I have never lived in this place so dont say Im a former resident and second of all you guys misled me lied to me and basically tried to scam me out of a $75 application fee which I will not pay because you guys lied to me before I even filled it out. I shouldnt be responsible for it and then you deny me to rent there when just three months earlier I got approved for a mortgage doesnt make sense I have been discriminated against you. Cannot be nice to this company because they keep trying to s**** out of more money. They try to s**** me out of $300 and yes I disputed the charge off my credit card  and disputed charge off a credit card is not a non-sufficient funds fee thats on checks I paid on a credit card and I disputed the charge because I feel what they did is ridiculous and I should not owe anything and if theyre going to continue with their harassment to me for money I dont owe I will take them to court next because what they did is fraud  they want to say that Im so harassing and everything I posted nothing but the truth they lied they scammed me and bottom line is Ive got the emails to prove how they scammed me so they need to wipe this off completely because if they affect my credit, which way, I will have my attorney all over them  and if they dont wanna do the right thing thats on your website so everybody knows how scummy this company is 

      Sincerely,

      ***********************

    Bayport Place is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.