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Business Profile

Garbage Removal

Gilkes Trash Service LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Garbage Removal.

Complaints

This profile includes complaints for Gilkes Trash Service LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Gilkes Trash Service LLC has 2 locations, listed below.

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    • Gilkes Trash Service LLC

      12492 Curry Dr Spring Hill, FL 34609-1303

    • Gilkes Trash Service LLC

      PO Box 104 Nobleton, FL 34661-0104

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:04/27/2023

      Type:Service or Repair Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I do not have an account with this company. I received a text message saying my bill is past due.I called to let them know I do not have an account with them. The account belongs to someone else. Please take my number off your records. The owner called me all kind of names. Told be it is my account and that I am a lier and trying to get out of paying and hung up on me. Then texted me back saying I should be ashamed of myself. And my service is canceled. Again I dont have service he has contacted me about someone elses account.
    • Initial Complaint

      Date:07/21/2022

      Type:Billing Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Gilkes trash was our trash service. On July 20, 2022 they picked our trash as usual. Once done they compacted the hopper of their truck in front of the house in the middle of the road. The trucks hopper was not compacted properly and discharged a large amount of trash onto the road. Right in the middle of a residential, non lined or marked road. There was large amounts of broken glass, large chunks of porcelain chards, which are incredibly sharp and used needles all mixed in what appeared to be sludge or throw up. They were contacted via telephone immediately and attempted to deny even dumping the trash. Once we agreed it was there trash, the owner just said let the rain wash it away eventually. I described the amount and type of trash again and explained about neighborhood kids always playing in the road. He said he didn't live in the neighborhood and didn't are about the kids at all. He then hung up. When called back and requested to issue a refund for the $200 we are pre paid for, he hung up again and said don't harass him.

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