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Business Profile

Truck Dealers

Ring Power Corp

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/02/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    An employee from this company, ***** ******** hit me on the highway on ********* This distracted driver drove into my car and damaged it (see pics). They don't have insurance that covers my damage and I have to pay out of pocket for reimbursement. I don't believe this is fair. Besides the fact that my car lost value, my insurance will go up and I have to miss work, I also have to pay for damages upfront.
    They even tried to make me sign a release of damages document that absolved them from being sued. I asked to speak with a supervisor, but he is on vacation until next year. I am absolutely appalled as I was on vacation too and the driver/company is at fault, yet he can't take the time to speak with me, but instead sends me a release of responsibility form for me to sign. How does this company exist.
    My resolution is for them to arrange with a car dealer and car rental location near me direct billing to them. It doesn't cost them anything to make a call and ask for them to be billed. I already sent them an estimate of damages and found out that repairs will take about a week and a half. If your company is at fault, at least you can take responsibility.

    Business Response

    Date: 01/17/2024

    Dear Ms. ******** 

    We acknowledge receipt of your complaint filed with the Better Business Bureau concerning the unfortunate incident involving our employee, ***** ******** on December *** ***** regarding damage to your vehicle. We sincerely apologize for the inconvenience and distress this incident may have caused you. 

    Ring Power Corporation is self-insured, and we want to assure you that we take this matter seriously. We have already initiated communication with you and agreed to cover all costs associated with the damages to your vehicle, including a rental car during the repair process.  

    Our dedicated Claims Administrator, ***** ****** at ************, is available to address any further questions or concerns you may have. We appreciate your understanding and look forward to resolving this matter promptly and to your satisfaction.

    Customer Answer

    Date: 01/17/2024



    [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]


     Complaint: ********


    I am rejecting this response because doesn't solve anything. I am still getting the bill for my car rental and had to pay upfront. What a horrible business this is. 

    ********* *******






Ring Power Corp is NOT a BBB Accredited Business.

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